It’s time for this week’s PR Crisis of the Week post, where I give an overview of some of the brands who found themselves in crisis mode.
This week in PR crisis news, we have a major news network, a former social media darling – and strawberries? Continue reading PR Crisis of the Week: CBS, Snapchat and — Strawberries?
Welcome to the PR Crisis of the Week post, where I provide an overview of brands who found themselves in the midst of a PR meltdown.
This week’s column includes Papa John’s, In-N-Out Burger and Bloomberg.
Were there other crises this week? You bet. But we only have room for so many here (or this would be a full-time job). Continue reading PR Crisis of the Week: Papa John’s, In-N-Out Burger and Bloomberg
It’s that time again. Time for the PR Crisis of the Week.
This week, the choices were…well, there was little choice, because it’s been quite a week. Continue reading PR Crisis of the Week: POTUS, Ohio State and Verizon
It’s Friday, and you know what that means? Time to look back to see who found themselves in PR crisis mode this week.
Which brands are in the hot seat?
Continue reading PR Crisis of the Week: American, Wells Fargo and USC
In my latest PR Crisis of the Week column, we take a look at several of the brands and organizations currently in crisis mode.
The week started out a little slow – but by Thursday, there were a plethora of crises to choose from. I can’t include every brand or we’d be here all day (McDonald’s lucked out this week, because it also had a crisis – coffee with cleaning fluid, anyone?), but this week’s contenders include: Continue reading PR Crisis of the Week: OSU, The New York Times, Salad Recall and Chipotle
Last week, I kicked off a new column highlighting the PR crisis of the week, spurred by the seemingly unending opportunities for material.
While there were several major contenders for the title last week – Papa John’s, MGM Resorts and Burberry – this week, we have more brands making news for their missteps. Continue reading PR Crisis of the Week: Forbes, Ritz, Goldfish and ZBurger
Crises – they happen. There seems to be no shortage of brands in crisis mode these days. This week was no exception.
On that note, I’m introducing a new column to highlight the PR crises of the week. I bring you (drum roll, please):
PR Crises of the Week
This week, the list includes: Continue reading This Week in Crisis PR
Summer is nearly here. How did we get here already? Everyone’s calendar is filling with plans for graduations, Memorial Day and other celebrations.
But, not everyone is celebrating.
The past couple of months has been anything but a party for several well-known brands. Pepsi. Delta. Adidas. And of course, United. All these brands have had major missteps that became headline news.
While we may cringe when we hear these tales of corporate missteps, there may be a silver lining. These mistakes present an opportunity to talk about how PR, specifically crisis communications planning, can help in times of trouble. Continue reading Why you should create a crisis communications plan BEFORE you need one
Well, this week offered no shortage of things for communicators to talk about. Crisis after crisis struck, as United, Pepsi—and even the White House—made major missteps that created PR headaches for each.
On the upside, crises like these make it easier for PR pros to explain just what it is we do!
But, on a more serious note, as we examine these incidents, what can be learned? In the wake of making a mistake, what’s the best way to handle the situation before it blows up into a bigger disaster? Continue reading Turns Out Knowing How to Apologize Matters in a PR Crisis