It’s no secret that many are overwhelmed by social media. I recently saw a tip advising small businesses who’ve avoided social media to date to choose an outlet that fits their type of business/target market to focus on. Great advice, as it seems many small businesses (and larger ones, for that matter) are overwhelmed even by the idea of social media.
While I always go out of my way to explain to clients I’m not a social media expert or strategist (as many who claim they are unfortunately are not), I do see the value in incorporating social media in marketing and PR efforts and often help clients to do so. It’s easy to get overwhelmed when there are so many social media outlets out there to choose from. The bottom line is you probably can’t keep up with them all and do them all well—and you probably don’t need to.
Focus on one or two outlets: Picking one or two social media outlets where your target customers spend time IS a good investment of your time or dollars. Maybe your customers use Facebook a lot, so you’ll want to focus on that. Or maybe your customers are more of a LinkedIn crowd—put your time and effort there.
What do I post? Once you choose one or two outlets on which to focus, you need to update them consistently. I’ve had clients tell me, “But we don’t know what to post.” Not a valid excuse. There are no end to the sources where you can get content ideas. I’ve retweeted many articles about that very topic—do a Google search to find some. Here are a few examples:
This was a great article that appeared last week by Joan Stewart (@PublicityHound) on how to create blog content, for example: http://www.ragan.com/Main/Articles/46121.aspx#
And a couple of others:
And those are just a few of many great articles on the topic of creating content.
Once you start, keep up with it: It’s a mistake to start and then not keep up with your social media channel(s) of choice. It only takes a few minutes a day to post something—even less to retweet/reuse something, if you don’t have any fresh content of your own.
PR feeds social media: Another point—use PR efforts to feed social media content. So every press release you issue, every article that results from your media outreach, every case study or success story on a customer, every speaking engagement, every award and so on should be issued via your social media channels.
So don’t be overwhelmed. As with any marketing effort, it’s fine to start small and grow from there. Just pick your poison and get started!