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Can journalists work without social media? Nearly half say no

How much do journalists rely on social media?

You know reporters use social media–but do you know HOW they use it?

Having this insight helps you leverage social platforms to work with journalists more effectively.

Cision’s Global Social Journalism Study, conducted annually, sheds light on how journalists are using social media and how they view its impact on journalistic practices and the profession. Here, we look at some of the findings. Continue reading Can journalists work without social media? Nearly half say no

Yes, You Need A Website For Your Small Business

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I was doing some research recently when I came across an article that said nearly half of small businesses don’t have a website. You read that right, nearly HALF. 45 percent is the number quoted in the article, which by the way was titled, “You’ll be shocked to learn how many small businesses still don’t have a website.” And yes, I was shocked.

I’ve seen research like this before, and on one hand, it isn’t hard to believe. Small business owners are strapped for time and funds–I get it. They’re overwhelmed by the demands placed on them, including not only sales but marketing, operations, business development, HR and the list goes on.

On the other hand, how can a small business NOT have a site? It is simply a must for any business today. Even if you’re not selling anything online, a site is the hub of all digital marketing activity—social media, content marketing, PR, advertising and SEO. Where is the first place many will go when they look for a product or service? Online. If you’re not there, they may not bother to seek you out–and go elsewhere.

Continue reading Yes, You Need A Website For Your Small Business

Turns Out Knowing How to Apologize Matters in a PR Crisis

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Well, this week offered no shortage of things for communicators to talk about. Crisis after crisis struck, as United, Pepsi—and even the White House—made major missteps that created PR headaches for each.

On the upside, crises like these make it easier for PR pros to explain just what it is we do!

But, on a more serious note, as we examine these incidents, what can be learned? In the wake of making a mistake, what’s the best way to handle the situation before it blows up into a bigger disaster? Continue reading Turns Out Knowing How to Apologize Matters in a PR Crisis

Having these 4 things ready before you contact a reporter will make you more successful

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You have a great idea for a story to pitch a reporter. You decide to call or email the reporter with your idea. He or she responds with interest. Good news, right? But, have you thought through what the reporter may request in addition to your pitch?

Having a strong pitch is, of course, vital to your PR effort. The trouble is, no matter how great the idea is, if you aren’t prepared to provide the elements to back up your story, it may never see the light of the day.

Reporters who do a thorough job will always look deeper and want more than your side of the story. This validates what you’re saying. Because part of PR is to make things as easy as possible for them, before you ever hit send on your pitch, you’ll want to be prepared with information to back up your story.

With that in mind, here’s a helpful guide for what you need to have ready when you contact a reporter:

Continue reading Having these 4 things ready before you contact a reporter will make you more successful

Forget the resolutions: 5 ways to get started on PR in 2017

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2017 is here. As the New Year begins, resolutions are being made. That includes resolutions for your small business.

But, what if you don’t believe in making resolutions? And even if you do, for some of us, they simply don’t work.

That’s OK. How about we just focus on getting it done this year? If you’ve been thinking about doing some public relations for your small business or startup, there are some simple ways to get the ball rolling.

Here are five ways you can make it happen for your small business when it comes to PR:

Continue reading Forget the resolutions: 5 ways to get started on PR in 2017

Doing PR over the holidays? What you need to know about timing

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The holidays are indeed upon us.

Though many may be in denial—Thanksgiving is NEXT week, people!—they are coming, and coming fast.

In talking with clients about their imminent public relations plans, timing over the holidays has to be taken into consideration. Not only might potential readers be tuned out to product announcements, but many reporters are also out of the office enjoying holiday time with their loved ones. And, adding yet another hurdle, one reporter I just spoke with mentioned that the holiday changes his newspaper’s production schedule.

As you might imagine, between your schedule, the reporter or publication’s schedule and potential readers’ or viewers’ schedules, it can be a challenge. So, if you have news you must pitch over the holidays, what’s a PR pro suggest you do? Continue reading Doing PR over the holidays? What you need to know about timing

It’s Q4—is it time to check in on your marketing budget?

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Yes, it’s here—the last quarter of 2017. The last three whooshed by quickly, didn’t they? As we head into Q4, it can be a good time for small businesses to take stock of where their marketing budgets were spent.

Statistics show that while businesses are cutting back on traditional print and broadcast advertising, spending on digital marketing continues to increase. 66 percent of small businesses are maintaining or increasing their spend on digital marketing[i]. Makes sense, as more and more buyers turn to online sources to gather information and make purchases.

As spending on digital marketing increases, so does spending on social media, content creation and public relations[ii]. But, other statistics reveal that many small businesses still don’t have a social media presence. According to a survey, 67 of small business owners are new to social media, while another 18 percent don’t have a social media presence at all[iii].

Why don’t small businesses see the value in social media? One reason may be that they don’t know what to post. I often hear this from business owners I speak with. “I know I should be on social media–but what should I post?” Of course, if you have your own content, you’ll want to share that. Curating others’ content is also important. (For more ideas on how to curate content, see this piece, “The small business owner’s answer to, ‘What Should I Post on Social Media?’”)

Does your marketing budget include PR?

And, how can public relations help? PR can generate earned media in the form of articles that can be used as content on your site and shared via social media. A focused PR effort can also help you land opportunities for contributed articles in vertical industry publications that can then be shared on your social media channels and on your site.

And what about a company blog? Do you have one? If so, you need content for that blog. Many PR pros are also skilled writers who can help craft content. And, you can then repurpose those blog posts by self-publishing that content via platforms like Linkedin Pulse and Medium.

Another way to create content is to look to your customers for ideas. Are there customer stories you could share? Testimonials? Photos of customers using your product or service? These are all great content for social media and can also be plugged into your PR and marketing efforts in various ways.

So, as you consider your Q4 marketing budget, don’t discount the value of PR in feeding the content creation and social media machine.

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[i] http://localvox.com/resources/marketing-statistics/#small-business

[ii] http://www.webstrategiesinc.com/blog/how-much-budget-for-online-marketing-in-2014

[iii] http://www.inc.com/john-brandon/new-survey-59-of-entrepreneurs-dont-view-social-media-as-essential.html#515

Do Midwest Startups Have a PR Problem?

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This week while scanning the news, I saw an article that struck a chord. It talked about the Columbus startup scene and how startups here don’t often get featured in major tech publications like TechCrunch—because they don’t reach out to TechCrunch.

The article was based on thoughts shared by TechCrunch editor John Biggs during a recent interview with Columbus Business First, “TechCrunch editor to Columbus startups: Do a better job promoting your product to national tech media.”

Unfortunately, I know this to be true. From my first-hand experience doing PR with startups in both Silicon Valley and the Midwest, I can tell you that it’s just not a priority for startups here. In fact, I’ve written about it previously (5 ways PR can help startups toot their own horns).

I don’t know if it’s the Midwest in us, but we need to do a better job of promoting ourselves. And according to Biggs, it’s not unique to Columbus. It happens in other smaller markets, too. Continue reading Do Midwest Startups Have a PR Problem?

PR Is No Picnic in the Summer — 5 Tips to Plan Your PR Efforts Around Vacations & Holidays

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Ah, summer…a time for getting outside to enjoy the warm, sunny days with picnics, margaritas and relaxing by the pool…but, what about your PR plans? Summer can be a challenging time if you have PR initiatives that need to move forward. With many reporters on vacation, your media outreach can take even longer than usual. And, of course, the 4th of July is right around the corner.

So, what does this mean for your public relations efforts? PR can be anything but a picnic during the summer months. Here are some tips to try to make the most of this season when it comes to PR:

  1. Planning is imperative: Trying to choose the best date for an announcement? Study the calendar. Avoid the major summer holidays, the 4th of July and Labor Day, as well as the days before and after. That is, unless your news has a tie-in to these holidays. If you’re making a tech-related announcement, for example, you’d certainly want to time it so it doesn’t coincide with the 4th to achieve maximum visibility. On the other hand, if your news involves a holiday-related trend, you’d want to pitch that a week or two before the holiday.
  2. Allow extra time: As we know reporters may very well be on vacation, it’s a good idea to build in some extra time on pitches during the summer months. For instance, if you usually pitch news a week before an announcement, allow two weeks. That way, if a journalist is out of the office, you’ll still have time to follow up.
  3. Avoid the dead zone: Per the point above, as the 4th of July and Labor Day each fall on Monday, you can expect the Friday before to be pretty quiet (you can almost hear the crickets chirp!). Some may even take off the Tuesday after to create an even longer weekend. And, once they return, their inboxes may be filled to the brim with pitches. You don’t want your pitch to get lost in that sea of email, so maybe wait another day or so before sending it.
  4. Think Christmas: Believe it or not, it’s not too early to think about the holidays. Gift guides for many print magazines are already in the works. If you have a product that fits in that category, you’ll want to start pitching those gift guides now. Be ready with a product description and high-resolution photos.
  5. Cover your time off: Lastly, if you’re in charge of working with the media for your company or client and are planning to take a vacation, have a plan in place should a reporter get in touch during that time. Ask someone to cover for you and be sure to have basic resources ready for them to use if a reporter needs anything. If you have a press area on your site, all of these materials should be posted there (that makes it easy for the reporter AND for anyone trying to cover for you).

And, be sure not to leave your clients in the lurch. Give them plenty of notice so you can complete any work they need done before you go. If you’re a consultant leaving for an extended period of time, e.g.               more than a week or two, consider asking someone to fill in for you. Perhaps you have a trusted consultant colleague who could be on call, should your clients need anything.

I hope these tips help you make the most of your summer PR initiatives. Now, time to get back to your sunbathing!