The Latest

What PR Pros Need to Know About AI: A Conversation with Christopher Penn

AI and PR image

While talk of artificial intelligence, or AI, permeates the public relations world, there’s little understanding of how it’s impacting what we do now – and what we’ll do in the future.

Christopher Penn, THE person you should follow to get smart about AI, and I had a chat recently about how PR pros can expect AI to improve their job functions, and what they can be doing right now to prepare for the future. Here’s a recap. Continue reading What PR Pros Need to Know About AI: A Conversation with Christopher Penn

My Favorite Posts of 2017

My favorite posts of 2017

As I look back on 2017, it’s been a banner year for my business. I’ve done more writing than ever and attracted some great new clients.

What I’ve learned is that when you do what you love, people notice. I love PR—but I’ve always loved writing. So writing about public relations and the disciplines it touches on—content marketing, social media, influencer marketing, email marketing and others—just makes sense. It’s when I’m at my happiest, delving deeper into topics that are of interest to me and my PR brethren.

So, in that spirit, I wanted to share a round-up of my favorite pieces I worked on this year. Continue reading My Favorite Posts of 2017

How to Time Your PR Efforts Over the Holidays

Timing your PR over the holidays

The holidays are indeed upon us.

While timing is always important in PR, trying to get media coverage at this time of year can be especially challenging.

In talking with clients about their imminent PR plans, the holidays have to be taken into consideration. Not only might our audience be tuned out to our news, but many reporters are also out of the office enjoying holiday time with their loved ones. And, adding yet another hurdle, one reporter I just spoke with mentioned that the holiday changes his newspaper’s production schedule.

Considering your schedule, the reporter or publication’s schedule and your target audience’s schedules, PR timing over the holidays can definitely present a conundrum.

So, if you have news you must pitch over the holidays, what’s a PR pro suggest you do? Continue reading How to Time Your PR Efforts Over the Holidays

Top 11 Things I Learned at Content Marketing World

Content Marketing World was this past week. I looked forward to it for months. I went. I learned a lot.

But the highlight for me is the people. Making those face-to-face connections is priceless.

Yes, we live in a digital world. In fact, I was marveling recently at how many people I “know”—but have never met in person, or even spoken to on the phone. While I value those relationships, there is just something about actually being able to make that personal connection with someone.

Content Marketing World

TrackMaven had one of the best vendor booths at this year’s Content Marketing World with its “See What Sticks” marketing target, complete with spaghetti to throw.

Beyond that, here are my top 11 takeaways from my time at #CMWorld: Continue reading Top 11 Things I Learned at Content Marketing World

9 Standout Speakers and Trends to Watch For at this Year’s Content Marketing World

img_1961-1vertical

This time of year, I get really excited. No, it’s not the pumpkin spice season that’s got me going. It’s nearly time for Content Marketing World.

Just over a week from now, I’ll be in Cleveland to hear some of the greatest minds in content marketing share their wisdom.

What speakers and trends stand out at this year’s event? Here are a few to watch: Continue reading 9 Standout Speakers and Trends to Watch For at this Year’s Content Marketing World

Yes, You Need A Website For Your Small Business

igor-miske-207639

I was doing some research recently when I came across an article that said nearly half of small businesses don’t have a website. You read that right, nearly HALF. 45 percent is the number quoted in the article, which by the way was titled, “You’ll be shocked to learn how many small businesses still don’t have a website.” And yes, I was shocked.

I’ve seen research like this before, and on one hand, it isn’t hard to believe. Small business owners are strapped for time and funds–I get it. They’re overwhelmed by the demands placed on them, including not only sales but marketing, operations, business development, HR and the list goes on.

On the other hand, how can a small business NOT have a site? It is simply a must for any business today. Even if you’re not selling anything online, a site is the hub of all digital marketing activity—social media, content marketing, PR, advertising and SEO. Where is the first place many will go when they look for a product or service? Online. If you’re not there, they may not bother to seek you out–and go elsewhere.

Continue reading Yes, You Need A Website For Your Small Business

It All Started with a Flying Machine

As I celebrate 18 years of Garrett Public Relations, I’ve been thinking back to my very first client.

When I launched my business, I was in the Bay Area—one of THE places for entrepreneurs with great, if sometimes crazy, ideas.

As I was preparing to leave my day job to go full-time as a solopreneur, I was fortunate to be introduced to one of these entrepreneurs, an inventor. What had he invented? A flying machine. For real. It was called SoloTrek and was a vertical take-off and landing aircraft based on ducted fan technology. (The two-person model, the DuoTrek, resembled the flying car that’s been in the news this week.)

Continue reading It All Started with a Flying Machine

How awards can add up to a winning PR approach for your business

oscar-649301_1280As film buffs know, this time of year is awards season. There are the Golden Globes, various critics’ choice awards, Screen Actors Guild awards, and of course, the big one, the Academy Awards coming up at the end of February. Those in the movie biz understand the importance of awards to their success. Win an Oscar and you’re forever in an elite group.

But what about those of us in the business world? Couldn’t we benefit from some award wins, too? The answer is—yes. If you’ve never considered awards for your business, product, service or employees, maybe it’s time to start.

First, let’s look at whether winning awards really has any strategic value for your business. One study found smaller award-winning companies experienced a 63 percent increase in operating income and a 39 percent growth in sales when compared to non-winners, while large award-winning companies enjoyed a 48 percent increase in operating income and a 37 percent growth in sales when compared to non-award winners[i].

Sound good?

So, if you want to begin to investigate getting into awards for your business, where should you start? First, think about what type of award might benefit you most. It could be an award for your killer product. Perhaps you have the best CEO. Maybe your company has made a significant contribution to the community. Whatever it is, there’s likely an award that would be a fit. You may qualify for awards based on your company’s:

  • Services
  • Ethics
  • Growth
  • Community service
  • Employment excellence
  • Leadership
  • Products

Here are a few ideas of where to look for award opportunities:

  • Trade organizations: Start with your own industry to look for opportunities.
  • Publications: Try industry trade publications, as well as general business publications. The American City Business Journals, with papers cities across the country, has a number of award opportunities throughout the year. Regional and statewide magazines also provide opportunities. And, on a national level, publications like Fortune also have award opportunities.
  • Groups that support businesses: Think chambers of commerce or economic development organizations.

Once you’ve done your research and made a list of possibilities, determine which awards you’d like to enter. Some have entry fees—others don’t. Always check to make sure fees are in line with your budget.

Then, compile the information required. Some award applications will ask for more detail than others. Allow enough time to collect the information, write what you need to, and then submit by the deadline. Be sure to follow the directions and be thorough.

You’ve entered – now, you wait. If you win, of course, that’s a big deal! Make the most of it by issuing a press release, posting it on your site, and maybe even adding a badge (if they have one) to your site. You can even work it into your boilerplate. And once you’ve won, you’ll always be an “award-winning company.”

And, of course, if you don’t win this time around, there’s always next year.

[i] http://www.stevieawards.com/pubs/general/72_194_8831.cfm

 

The small business owner’s answer to, “What should I post on social media?”

Ever wondered what you as a business owner should post on social media? If you want some great examples, look no further than this article that recently appeared in the Wall Street Journal, What Celebrities Can Teach Companies About Social Media.

It draws comparisons between how celebrities and businesses can use social media and gives real-world advice and examples as to what to post. And if I had a nickel for every time I’ve heard a small business owner said, “But what should I post?!”–well, you know the rest!

A couple of tips that resonated:

  • Don’t post the same thing across all social media platforms: The article talks about how the NBA posts game updates on Twitter, while on Pinterest, it’s more about their merchandise.
  • Don’t post at the same frequency on all platforms: Twitter requires more frequent posting, while the article recommends posting five times per day on Pinterest and twice on Instagram. From the article: “Social-media experts acknowledge that compared with celebrities, it’s harder for companies to conjure up interesting posts and tweets. ‘When was the last time you saw someone showing off a home-insurance policy on Instagram?’ Forrester Research quipped in a June report on social-media use.”
  • Do be sure to show up–meaning post on a consistent basis: There’s nothing worse than visiting a company on Twitter or Facebook only to see that they haven’t posted anything for months…. According to the piece, “A lot of times we see brands disappear for weeks or months at a time,” Hasti Kashfia, president of Kashfia Media and stylist to Randi Zuckerberg, sister of Facebook Inc. CEO Mark Zuckerberg. “It’s just like a normal relationship. You can’t disappear and expect that same warm fuzzy feeling within those relationships.”
  • Interact with your followers: For example, if someone tweets about your business, you should retweet, favorite and reply to say thank you.
  • Don’t be overly promotional: I’ve seen it before–because they don’t know what to post, companies will promote specials or deals on social media. This can be a turnoff to your followers. If you need inspiration, the piece suggests commenting on current events when it makes sense, or even taking advantage of “throwback Thursday” by posting old photos. “A company like Ford Motor Co., for instance, could use the occasion to post ads from the 1940s.”

Follow these tips to boost your social media efforts. You may find it’s easier than you think to find great content to post and grow your following.

guy typing at laptop